Dear customer,

In the event of any trouble when using your Bioseb product, please contact our dedicated Team at

To help the technical investigation, and get a better service, please :
- Read carefully the Troubleshooting section of the User Manual provided with your device
- Provide the S/N of your device. If unavailable, provide Bioseb Invoice Number.
- Provide as much screenshots, pictures or error messages, as possible
- Send us an email with a detailed description or use the following Form

If the device has been provided through a local reseller, please contact them first.

Technical support